Dive Into Our FAQs For Quick, Expert Guidance And Support.
SUMMIT FAQ
Purchased a Summit Package? Here’s how to access it:
Check your email. You’ll receive a message from us with your login details and a link to your access page. Be sure to save that email so you can easily find it later.
Bookmark the login page. This will make it easier to return anytime without searching for the link.
Log in to your account. Once you're in, you’ll see the courses or content included with your summit package right in your dashboard.
If you don’t see the email, be sure to check your spam or promotions folder—or feel free to email us at support@drjennytufenkian.com and we’ll help you out!
Please note: All sales are final due to the digital nature of this summit and the free access period. We’re happy to assist with any access or technical issues.
Read more about our refund policy here.
If you're having trouble logging in to access your purchase, follow these steps:
Send us an email at support@drjennytufenkian.com and let us know you're unable to log in.
Once we receive your email, we’ll send you a link to reset your password.
Click the link in that email and follow the instructions to set a new password.
After that, you’ll be able to log in using your email and the new password you created.
If you run into any issues along the way, just reply to our email—we're here to help!
Having trouble finding the links for the daily talks? Here's what to do:
- Check if you're registered. You should have received a “Welcome – You’re In!” email from us right after signing up. If you didn’t get that email, you may not be fully registered yet.
- Search your inbox. Look for the daily links email, and be sure to check your Promotions, Spam, or Junk folders.
- If you’re registered and still not receiving the links, email us at support@drjennytufenkian.com and we’ll make sure you’re taken care of.
We’re here to help, so don’t hesitate to reach out!
Can’t access the talks anymore? Here's why:
The daily talk links were available for a limited time only. If you didn’t purchase a Summit Package, access to those pages has now expired—which is why you're seeing a password prompt.
Good news: If you’d like to rewatch any of the talks or access them at your convenience, you can still purchase the Summit Package and get lifetime access.
Once you register, you’ll receive an email with a secure link to access the summit portal. Simply click the link to watch or listen to the sessions.
If you purchase a premium package, you’ll receive downloadable video and audio recordings that you can access offline. These are ideal for learning on the go.
Absolutely. The summit addresses foundational health topics like inflammation, gut health, immune function, and overall well-being that apply to everyone looking to optimize their health.
Yes! When you register, you’ll receive free access to bonus resources like guides, action plans, and mini-courses to enhance your healing journey. Additional bonuses are available with the premium packages.
Frequently Asked Questions
How do I access my purchased courses/programs?
I haven't received my login details. What should I do?
Can I access the program on multiple devices?
Can I access the program immediately after purchase?
Is there a support team I can contact for technical assistance?
Can I access the program on mobile devices?
Can I access the program offline?
Can I download course materials for offline access?
I forgot my password. How can I reset it?
Can I change my username or email address associated with the account?
Are there any specific system requirements to access the program effectively?
Can I share my login details with someone else?
What do I do if I encounter technical issues during the program?
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